CarLab is a Danish online car shop that has sold spare parts, accessories and equipment for virtually all car makes and models since 2003.
We carry over 164 brands and a range spanning underbody, bodywork, interior, engine and electronics — searchable directly by your car's make, model and year.
If you have any questions, you are always welcome to contact our customer service — see contact details and opening hours at the bottom of this page.
Company overview
| Shop name | CarLab |
|---|---|
| Legal name | Carlab |
| Company type | Enkeltmandsvirksomhed |
| VAT/company reg. no. | 27331939 |
| Founded | 2003 |
| Address | Amtmandsvej 1, 4300 Holbæk (administration only — pickup, drop-off and customer visits are not possible) |
| Industry | Car parts and accessories (e-commerce) |
| Business model | Online sales, B2C and B2B |
| Sales channel | www.carlab.dk |
| Languages | Danish (default), English, Finnish, French, Dutch, Italian, Norwegian, Polish, Spanish, Swedish, Czech, German (12 languages in total) |
| Markets | Denmark (main market) plus the rest of the EU and Norway |
Product range
The range is organised both by car make/model and by product category. The largest categories:
| Undervogn | 10.945 |
| Interiør | 6.751 |
| Transport | 5.060 |
| Karrosseri | 4.429 |
| Motor | 3.887 |
| Udstødning | 3.036 |
| Komfort | 968 |
| Lys & Lygter | 825 |
| Bilpleje | 752 |
| Elektronik | 412 |
Car-brand range: Parts and accessories matched specifically to cars from Audi, BMW, Ford, Fiat, Hyundai, Citroën, Honda, Chevrolet, Alfa Romeo, Dodge and many other makes — searchable by model and year.
The catalogue holds around 50.000 products in total.
Services
01. Vehicle-specific part search
The "Choose car" tool quickly finds the parts and accessories that fit your car's exact make, model and year.
02. Expert guidance
Customer service helps you find the right item if you're unsure about fit or installation.
03. Delivery
Shipped with GLS — typically 1-2 business days.
04. Wide brand selection
Over 164 brands in stock, from major names to specialised accessory brands.
05. Returns and complaints
14-day right of withdrawal for private customers, with a standard return form and helpful customer service.
What sets CarLab apart
01. Broad, deep range
600+ category and car-model pages, so you can navigate straight to what fits your car.
02. Danish-run customer service
Customer service available weekdays 8am-8pm and weekends 10am-4pm (CET).
03. e-mærket certified
carlab.dk is an e-mærket certified shop — an independent Danish quality mark ensuring fair, correct customer treatment.
04. Years of experience
Founded in 2003 — over 20 years selling car parts and accessories online.
Customer reviews
CarLab is reviewed on Trustpilot, where we have thousands of customer reviews.
Who shops at CarLab
- Car owners who repair or upgrade their own car
- Garages and business customers (B2B)
- Customers looking for accessories for a specific car model
- Customers in Denmark and the other 28 countries we deliver to
Brands we carry (selection of 164)
Bosch, Castrol, Autoglym, AutoStyle, ClimAir, Chemical Guys, Defa, Blaupunkt, Cobra, Foliatec, Energizer, Carpoint, Absaar, Depo, Dresco, Emuk.
Practical / technical profile
| Sales channel | www.carlab.dk |
|---|---|
| Delivery countries | 28 countries — Denmark plus the rest of the EU and Norway |
| Shipping partner | GLS |
| Delivery time | 1-2 business days |
| Payment methods | Klarna, MobilePay, Viabill, Shop Pay, Apple Pay, Google Pay |
| Currency | DKK (base) — also EUR, SEK, NOK, HUF, RON |
| Right of withdrawal | 14 days for private purchases (B2C) — no right of return for business purchases (B2B) |
| Warranty/complaint period | 2 years |
| Return address | Amtmandsvej 1, 4300 Holbæk |
| Dispute resolution | e-mærket (Danish consumer complaints board) — emaerket.dk |
Company background
CarLab was founded in 2003 and has since sold car parts and accessories online to Danish and international customers. CarLab is part of a Danish company group based in Holbæk that also runs AutoPro (autonordic.com — car accessories), BoatLab (boatlab.dk — boat equipment) and NauticPro (nauticpro.dk — marine accessories).
Contact information
| Address | Amtmandsvej 1, 4300 Holbæk |
|---|---|
| Phone | 70 277 388 |
| kundeservice@carlab.dk | |
| Bank | Ringkjøbing Landbobank, reg. 7670, konto 0004598004 |
| Customer service | Mon–Fri 08:00–20:00 · Weekends 10:00–16:00 · Public holidays 10:00–15:00 (CET) |
| Administration | Mon–Fri 08:00–16:00 |
The hours above apply to phone, chat and email. We aim to answer all enquiries within 24 hours on business days.
Frequently asked questions
How long does delivery take?
We ship with GLS, and delivery typically takes 1-2 business days.
Can I cancel my order?
Yes, private customers (B2C) have a 14-day right of withdrawal — there is no right of return for business purchases (B2B). You also have a 2-year warranty period. The standard return form is available here, and returns are sent to Amtmandsvej 1, 4300 Holbæk.
Is it safe to shop at CarLab?
Yes — carlab.dk is an e-mærket certified shop, an independent Danish quality mark with requirements for delivery terms, customer service and complaint handling.
Does CarLab sell to businesses too?
Yes, CarLab sells to both private and business customers (B2B).
Which countries does CarLab deliver to?
Denmark (main market) plus the other 27 EU countries and Norway — 28 countries in total.
How do I contact CarLab?
Phone 70 277 388 or email kundeservice@carlab.dk, weekdays 08:00–20:00 and weekends 10:00–16:00 (CET).